Cookie Policy

Cookie Policy

Introduction

Sakura Grill LLC ("Sakura Grill," "we," "us," or "our") uses cookies and similar tracking technologies on our website www.sakuragrill.com (the "Website"). This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.

By using our Website, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, please adjust your browser settings accordingly or refrain from using our Website.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Types of Cookies by Duration

Session Cookies: These are temporary cookies that remain in your browser's cookie file only until you close your browser. They are deleted automatically when you close your browser. We use session cookies to maintain your session state while you navigate our Website.

Persistent Cookies: These cookies remain in your browser's cookie file for a longer period, even after you close your browser. They remain until they expire or until you delete them manually. The expiration period depends on the specific cookie and can range from days to years. We use persistent cookies to remember your preferences and settings for future visits.

Types of Cookies by Origin

First-Party Cookies: These are cookies set directly by our Website domain. Only we can read these cookies.

Third-Party Cookies: These are cookies set by domains other than ours. These are typically set by our partners or service providers, such as analytics services, advertising networks, or social media platforms.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Website to function properly and cannot be disabled in our systems.

Cookie Name Purpose Duration
session_id Maintains user session state for reservations and orders Session
security_token Ensures secure browsing and prevents CSRF attacks Session
cookie_consent Records your cookie consent preferences 1 year
language_preference Remembers your selected language 1 year
accessibility_settings Stores accessibility preferences (font size, contrast) 6 months
load_balancer Ensures website stability by distributing traffic Session

Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes unique users 2 years
_gid Google Analytics - distinguishes unique users 24 hours
_gat Google Analytics - limits request rate 1 minute
ga[container-id] Google Analytics 4 - maintains session state 2 years
_utm[x] Tracks traffic sources and campaigns 6 months
hj_id Hotjar - tracks user behavior for heatmaps 1 year
hjSession[x] Hotjar - identifies user sessions 30 minutes

Functional Cookies

These cookies enable enhanced functionality and personalization on our Website.

Cookie Name Purpose Duration
reservation_preferences Remembers your dining preferences 90 days
location_data Stores your preferred restaurant location 30 days
menu_filters Remembers dietary restriction filters 60 days
recent_orders Displays your order history for easy reordering 180 days
loyalty_member Identifies loyalty program members 1 year
timezone Adjusts time displays to your timezone 1 year
font_size Remembers text size preference 1 year

Marketing Cookies

These cookies track your online activity to help us deliver more relevant advertising.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks visits for retargeting 90 days
fr Facebook - delivers relevant advertisements 90 days
ads_session_id Google Ads - tracks ad campaign effectiveness 30 days
IDE Google DoubleClick - measures ad effectiveness 13 months
NID Google - stores preferences for Google ads 6 months
instagram_session Instagram - enables Instagram feed integration Session
_pin_unauth Pinterest - tracks use of Pinterest features 1 year

Third-Party Cookies

We work with various third-party services that may set cookies on your device:

Google Analytics

We use Google Analytics to analyze Website usage and improve our services. Google Analytics uses cookies to collect information about:

  • Pages you visit and time spent
  • How you arrived at our Website
  • What you click on while visiting
  • Device and browser information
  • Geographic location (country/city level)

Google Analytics data is aggregated and anonymized. Learn more at: https://policies.google.com/privacy

Social Media Platforms

When you interact with social media features on our Website:

  • Facebook: Enables sharing and may track for advertising
  • Instagram: Allows viewing our Instagram feed
  • Twitter: Enables tweet embedding and sharing
  • YouTube: Allows video playback on our site

Each platform has its own privacy policy governing their use of cookies.

Advertising Partners

We work with advertising partners to show relevant ads:

  • Google Ads: Displays targeted advertisements
  • Facebook Ads: Shows personalized ads on Facebook/Instagram
  • Yelp: Integrates reviews and advertising

These partners use cookies to:

  • Prevent showing the same ad repeatedly
  • Detect clicks on ads
  • Show ads relevant to your interests
  • Measure campaign effectiveness

Reservation Platforms

If you make reservations through integrated platforms:

  • OpenTable: Sets cookies for reservation functionality
  • Resy: Tracks reservation preferences
  • Yelp Reservations: Manages booking information

How to Manage Cookies

You have several options for managing cookies:

Browser Settings

All modern browsers allow you to manage cookie settings. Here's how to access cookie settings in popular browsers:

Google Chrome

  1. Click the three dots menu → Settings
  2. Privacy and security → Cookies and other site data
  3. Choose your preferred option:
    • Allow all cookies
    • Block third-party cookies
    • Block all cookies
    • Clear cookies when you close Chrome

Mozilla Firefox

  1. Click the menu button → Settings
  2. Privacy & Security panel
  3. Under "Enhanced Tracking Protection," choose:
    • Standard (blocks known trackers)
    • Strict (blocks more trackers)
    • Custom (choose what to block)

Safari

  1. Safari → Preferences
  2. Privacy tab
  3. Website tracking options:
    • Prevent cross-site tracking
    • Block all cookies
    • Manage Website Data

Microsoft Edge

  1. Click the three dots menu → Settings
  2. Privacy, search, and services
  3. Under "Cookies and site permissions":
    • Allow sites to save cookies
    • Block third-party cookies
    • Block all cookies

Mobile Browsers

  • iOS: Settings → Safari → Privacy & Security
  • Android Chrome: Chrome app → Settings → Site settings → Cookies

Cookie Management Tools

You can also use these tools to manage cookies:

Consequences of Disabling Cookies

Please note that disabling certain cookies may:

  • Prevent you from making reservations online
  • Require you to re-enter information more frequently
  • Limit personalization features
  • Affect Website performance
  • Prevent us from remembering your preferences
  • Disable certain interactive features

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting that signals to websites that you do not want to be tracked. Currently, there is no uniform standard for how websites should respond to DNT signals. Our Website does not currently respond differently to DNT signals, but we respect your cookie choices as described in this policy.

We continue to monitor developments regarding DNT technology and may adopt a DNT standard if one is established and widely adopted.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes:

  • We will update the "Last Updated" date at the bottom
  • For significant changes, we may display a notice on our Website
  • We may request renewed consent for non-essential cookies
  • The updated policy will be effective upon posting

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Sakura Grill LLC Email: privacy@sakuragrill.com Phone: +1 (555) 123-4567 Address: 1234 Cherry Blossom Lane, Downtown District

Data Protection Officer: dpo@sakuragrill.com

For technical support with cookie settings, please email: support@sakuragrill.com

Last Updated: January 2024